- Please contact our support team before sending goods back.
- Goods that have been used cannot be returned for credit unless faulty.
- Proper packing must be used for all goods returned, as warranty will be void if goods are damaged in transit. All returns of this nature must be made within 14 days of purchase / delivery.
- All products purchased from LD Tech are covered by a Local 6 Months warranty (unless specified) from invoice date. Warranty period is as stated above unless the manufacturer has chosen to specify a longer period.
All warranties are return to base unless otherwise specified.
- Ensure products are thoroughly tested before returning them as a $20 Testing Fee may be charged to your account if no fault is found. If you need assistance using any of our products, please contact us.
- Generally, a re-stocking fee minimum of 20% applies to all unused goods returned for credit. These goods must be in original condition and packaging, and we will not accept goods for credit after 30 days from the invoice date please discuss further with our support team.
THIS WARRANTY DOES NOT COVER:
- Any product that has been altered or modified in any way.
- Any product that has been damaged due to misuse, negligence, accident, or improper operation.
- Shipping damages of any kind.
- Any product that has been subjected to extremes of humidity or temperature.
- Normal ware and tear (i.e., damages to or discoloration of the finish for any reason)
- Any product that has been purchased from an unauthorized dealer, or upon which unauthorized repair or service has been performed.
- Cracking, discoloration or damage of any sort to the finish or plating for any reason.